Information You Provide
The enquiry form collects your name, email address, optional phone number, selected service and message. Your message may include a property postcode and details of proposed works. The website domain is included to identify where the enquiry came from.
Please do not include sensitive personal information or details about other people unless they are needed and you have permission to share them. Form validation helps check required fields, but you remain responsible for the accuracy of the information supplied.
How An Enquiry Is Used
Information is used to understand the service you are requesting and arrange a response. If you agree using the form checkbox, your enquiry and contact details may be passed to a suitable local firm. Agreement is requested before you submit, and the checkbox is not selected in advance.
The receiving firm may contact you about the request, discuss the scope and provide its own quotation and privacy information. Submission does not commit you to a purchase. Details are not requested for newsletter subscriptions or unrelated marketing through this form.
Your Choices And Rights
You may ask to access, correct or delete personal information, restrict its use or object where the applicable data protection rules provide those rights. Where processing relies on consent, you can withdraw that consent for future processing. Withdrawal does not affect processing already carried out lawfully.
Use the contact form to raise a privacy request and provide only enough information to identify your earlier enquiry. If a firm has already responded, you may also contact that firm using the details it supplies. You can raise concerns with the Information Commissioner’s Office.
Storage And Security
Enquiries should be kept only for as long as needed to handle the request, maintain relevant records and meet applicable obligations. No fixed retention period is represented here because the appropriate period depends on the enquiry and any resulting service relationship. A responding firm should explain its own retention arrangements.
Do not use the enquiry form to send payment information, identity documents or medical details. If more information is needed for a quotation, agree a suitable way to provide it directly with the firm responding to your enquiry.
Cookies And External Services
The site does not set advertising or analytics cookies in its own scripts. Fonts are loaded from Google Fonts, which means your browser contacts Google to retrieve font resources. The hosting service may process technical request information needed to deliver and protect the website.
Links to HSE, GOV.UK, local reference sources and other external websites take you to services with their own privacy arrangements. This notice describes the enquiry route on this website and should be reviewed if that route or the site’s technical services change.